Metropole Worldwide LLC is the sole owner of the information collected on its affiliated sites, http://home.metropole360.com, http://www.metropole360.com http://www.metropoleww.com and http://www.metropoleworldwide.com. Metropole Worldwide LLC collects information from our users at several different points on our Web site.
In order to use this Web site, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information (such as gender), and unique identifiers (such as username and password), but encouraged so we can provide a more personalized experience on our site.
We request information from the user on our order form. A user must provide contact information (such as name, email, phone number and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customersí orders. If we have trouble processing an order, the information is used to contact the user.
Metropole Worldwide uses this information to provide the user access to its secure publishing platform, called Brochure Builder. The Brochure Builder platform stores information provided by the user to tailor his/her Metropole enabled Brochures to their specifications. The information may be used in aggregate to improve the platform but it is not provided to third parties outside the scope of Metropoleís business operations. Third parties are employed by Metropole or partnered with Metropole to improve the quality of service of Metropoleís users, such information may be transferred as part of this program. In addition, Metropole Worldwide collects information in its e-store, which is used to facilitate purchases and for future customer service needs.
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a userís visit to our Web site, and to direct pertinent marketing promotions to him/her. We do not share your profile with other third parties.
A cookie is a piece of data stored on the userís computer tied to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the userís hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to use services that require you to "sign in." Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the "Profile" section.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track userís movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our Web-based service. We use our own tracking utility that uses log files to analyze user movement.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the usersí wishes.
Sharing Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
These are the instances in which we will share usersí personal information:
Third Party Intermediaries
We use an outside shipping company to ship certain orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
In the event Metropole Worldwide goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, usersí personal information will, in most instances, be part of the assets transferred. Metropole will use commercially reasonable effort to notify users by either email or a prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the usersí personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at firstname.lastname@example.org. Users may contact us by writing to us at: Metropole Worldwide, LLC, 681 Fifth Avenue, New York, N.Y. 10022 to opt-out.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
This Web site contains links to other sites. Please be aware that we, Metropole Worldwide, LLC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Usersí personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use usersí personally identifiable information for any secondary purposes.
This Web site takes every precaution to protect our usersí information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just Ďsurfing.í
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our usersí information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. The servers that store personally identifiable information are in a secure environment, behind a locked cage in a locked facility. If users have any questions about the security at our Web site, users can send an email to email@example.com.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.
Correcting/Updating/Deleting/Deactivating Personal Information
If a userís personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate usersí personally identifiable information. This can be done by emailing our Customer Support at firstname.lastname@example.org or contact us by telephone (212-980-2427) or postal mail (Metropole Worldwide, LLC, 681 Fifth Avenue, New York, N.Y. 10022).
Notification of Changes
If, however, we are going to use usersí personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Metropole Worldwide, LLC
Postal Address: 681 Fifth Avenue, New York, N.Y. 10022
Web site URL: www.metropole360.com